• Only all-natural high-quality products intended for pets are used in our salons.
• We only allow gentle grooming - Mats are never painfully brushed and pets are never forced to undergo any grooming procedure that we find they are too stressed to handle. We would rather send a pet home than risk injury.
• All of our new groomers complete a 6 month apprenticeship program and must be certified in pet CPR. Average experience for our staff is 5 years.
• Our temperature controlled rooms are maintained with veterinary grade cleaning products.
• Along with our two door safety rule, doors to all rooms have automatic closures installed to ensure there is always a safety barrier between the street and your pet
• The grooming loops on our tables have been equipped with Groomers Helper® break away panic snaps to ensure the safety of your pet at all times.
• No time allotments or quotas. If your pet is stressed it’s time for a break.
• Our cage driers use cool air only to keep your pet safe and comfortable.
• Video monitoring is always in use in our stores and salons. We’re always transparent and willing to review any concerns you have regarding the treatment of your pet.
• Post visit access to The Pet Mechanic Veterinary Centers is offered at no cost should any medical issues happen to arise as a result of a groom.
• Owner observed grooming sessions are available.

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