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| Our "Good Neighbor" Policy |
We believe it's important to be actively part of the neighborhoods we serve. Our doors are open to all people, with only one requirement: you must love pets. For this reason we've enacted the following "good neighbor" policies in all stores:
- No purchase requirements: You should feel comfortable in our stores, even if its just to stop in and say hello to our resident dogs and cats.
- Counter treats and water for the pups will always be FREE!
- Forgot your poop bags and out on a walk? We are happy to give you one.
- When asked we will provide change for parking meters: $1.00 in quarters for the general public and $2.00 if it's a customer coming in to shop or drop off grooming.
- Bathrooms are generally for customer use, but there is no purchase requirement to use our restrooms and restrooms can be used by customers prior to shopping.
- We will hold packages for tenants in our buildings where we rent (except Chewy.com of course!)
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